Welcome to Ecomm Outsource (“we,” “our,” or “us”). By accessing or using https://ecommoutsource.com/ and our services, you agree to be bound by these Terms of Service.

If you do not agree, do not use our services.

1. Services Overview

We provide professional ecommerce and digital services, including but not limited to:

• Shopify Infrastructure Setup
• CRM & Automation Systems
• Database Architecture
• Amazon Listing Optimization
• A+ Content & Brand Experience
• PPC Advertising Management
• Creative & Visual Services

All services are delivered based on agreed scope, timelines, and pricing.

2. Client Responsibilities

Let’s keep this practical—projects only work if both sides do their part.

You agree to:

• Provide accurate and complete information
• Give timely access to required platforms (Shopify, Amazon, CRM, etc.)
• Respond to communication within a reasonable timeframe
• Ensure you have rights to all materials you provide

Delays from your side may impact delivery timelines.

3. Payments & Billing

• All services are billed upfront unless otherwise agreed
• Custom projects may require milestone-based payments
• Payments are processed through secure third-party providers
• Failure to pay may result in service suspension

We don’t start serious work without commitment—this keeps things professional.

4. Refund Policy

• Full refunds may be issued only if work has not started
• Once a project has begun, payments are generally non-refundable
• Partial refunds may be considered at our discretion depending on work completed

This protects both sides from wasted time and resources.

5. Intellectual Property

a. Client Ownership

You own final deliverables after full payment.

b. Our Rights

We may:

• Use completed work for portfolio and marketing purposes
• Retain internal processes, frameworks, and templates

We don’t give away the engine—only the finished car.

6. Confidentiality

We respect your business data.

• All client information is treated as confidential
• We do not share sensitive data without permission
• This obligation continues even after project completion

7. Third-Party Platforms

Our services often involve third-party platforms such as:

• Shopify
• Amazon Seller Central
• CRM systems
• Advertising platforms

We are not responsible for:

• Platform outages
• Policy changes
• Account suspensions or restrictions

You are ultimately responsible for compliance with those platforms.

8. Limitation of Liability

We provide services based on experience and proven methods—but results are not guaranteed.

We are not liable for:

• Loss of revenue or profits
• Account suspensions
• Business interruptions

Our total liability is limited to the amount paid for the service.

9. No Guarantees

We don’t sell dreams—we deliver work.

• No guarantee of sales, rankings, or revenue
• Marketing and ecommerce results depend on multiple external factors

Anyone promising guaranteed results in this space is not being honest.

10. Termination

We reserve the right to:

• Refuse or terminate service at any time
• Cancel projects due to misuse, non-cooperation, or policy violations

Clients may also terminate services, but refunds will follow our policy.

11. Modifications to Terms

We may update these Terms at any time.
Continued use of our services means you accept the updated Terms.

12. Governing Law

These Terms shall be governed in accordance with applicable laws of the United States and Canada, depending on the nature of the service and client location.

13. Contact Information

For any questions regarding these Terms:

Ecomm Outsource
📧 support@ecommoutsource.com
🌐 https://ecommoutsource.com/